Our commitment
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Our accessibility efforts support compliance with the:
- Americans with Disabilities Act (ADA), Title III
- California Unruh Civil Rights Act (Cal. Civ. Code § 51)
- California Disabled Persons Act (Cal. Civ. Code §§ 54–55.32)
- Section 508 of the Rehabilitation Act (where applicable)
- Patient-privacy principles of the Health Insurance Portability and Accountability Act (HIPAA), including minimizing third-party data sharing on our public-facing pages
Accessibility menu
Every page on this site includes an accessibility menu, reachable from the blue button in the lower-right corner of the screen. The menu lets visitors:
- Enlarge text (two zoom levels)
- Switch to a more readable sans-serif font
- Turn on high-contrast mode, invert colors, or grayscale the page
- Underline every link on the page
- Pause animations and motion effects
- Enlarge the mouse cursor
Preferences are saved locally in your browser and applied on return visits. The menu can be opened and operated using only the keyboard (Tab, Enter, Space, Esc).
Privacy note: our accessibility tooling is built in-house. It does not send any information — including your accessibility preferences, IP address, or browsing behavior — to any third-party service. This is a deliberate choice to keep our site aligned with HIPAA privacy principles and to avoid introducing unvetted third-party scripts into a healthcare context.
Standards already in place
- Semantic HTML5 page structure with
<main>,<nav>, and clear heading hierarchy - “Skip to main content” link at the top of every page
- Descriptive
alttext on meaningful images; decorative images marked as such - All interactive controls reachable and operable by keyboard; visible focus outlines
- ARIA labels on icons, buttons, and navigation regions
- Forms with linked
<label>elements and descriptive error handling - Color contrast tested against WCAG 2.1 AA targets
- Responsive design that reflows on mobile, tablet, and desktop without loss of content
- Support for the browser’s
prefers-reduced-motionsetting noindexduring staging so patient-identifying or pre-launch content is not indexed
Ongoing work
Accessibility is a process, not a single event. We review the site regularly, audit new content before publication, and act on feedback from patients and staff. If you encounter a page, feature, or document that is difficult to use, we want to hear about it.
Report an accessibility issue
If you cannot access a page or feature on this site, or you have a suggestion for how we can improve accessibility, please contact us. We will do our best to respond within three business days and to provide the information or service you need in an accessible format.
- Phone: (562) 252-0816
- Email: [email protected]
- Mail: Axis Pain Group, 8207 E 3rd St, Unit 105, Downey, CA 90241
Please include the page URL, the issue you encountered, and the assistive technology (if any) you were using when you encountered it.
Third-party content
Some pages may link to or embed content hosted by third parties (for example, map providers or medical-device manufacturers). We do not control the accessibility of external sites. If you have trouble with third-party content linked from our site, please let us know and we will try to help or offer an alternative.
Formal complaints
California residents may also pursue remedies under the Unruh Civil Rights Act or the California Disabled Persons Act. Federal complaints regarding the ADA may be filed with the U.S. Department of Justice, Civil Rights Division.
Last updated: April 2026.