1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Axis Pain & Anesthesia Group, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages regarding your care
- Billing inquiries
- Scheduling and pre-procedure instructions
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Cohen at Axis Pain & Anesthesia Group, 8207 E 3rd St, Unit 105, Downey, CA on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Axis Pain & Anesthesia Group at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Axis Pain & Anesthesia Group in the following ways:
- By submitting the contact form on our website and checking the SMS consent box
- By filling out a paper intake or consent form at one of our offices
- Verbally, during a conversation with our staff
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at (562) 252-0816 or [email protected] to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling (562) 252-0816 or visiting axispaingroup.com/#consultation.
Additional options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages.
- Message frequency may vary.
Questions
If you have questions about these SMS Terms & Conditions, contact Axis Pain & Anesthesia Group at (562) 252-0816 or [email protected].
Last updated: July 10, 2026